X-Rite Pantone, a Danaher Company, is seeking a Customer Service Representative a proactive, people-first team player who has a passion for communication and delivering results.
This position is eligible for a remote work arrangement - strongly preferred if based in the Grand Rapids, MI area. Our Customer Service team goes into the office on a rotational basis, once a month or less to check on open items.
Who We Are
X-Rite Pantone, an Operating Company of Danaher Corporation, is the global leader in color science and technology. We develop, manufacture, market and support innovative color solutions through measurement systems, software, color standards and services. X-Rite Pantones expertise in inspiring, selecting, measuring, formulating, communicating and matching color helps users get color right the first time and every time, which translates to better quality and reduced costs. X-Rite Pantone serves a range of industries, including printing, packaging, photography, graphic design, video, automotive, paints, plastics, textiles, dental and medical.
What We Value
We believe that real breakthroughs come from teams that think big and respect each others differences different ideas, different perspectives, and different experiences. We encourage all voices to be heard, both internally as we collaborate and externally as we listen to our customers most pressing needs.
But most of all, we recognize that creating a culture rooted in Diversity and Inclusion is an ongoing journey. Our deeply embedded commitment to continuous improvement reminds us that we can keep learning, keep improving and keep striving for better. And we would love to have you on this journey with us! Apply today.
The successful candidate will ensure that customers needs are satisfied through effective communication, support, and service. These needs will be met by efficiently processing orders, solving customers problems, maintaining correspondence, and coordinating with other departments as required.
As a SERVICE ADMIN REPRESENTATIVE at X-RITE PANTONE, you will be able to:
Critical Success Factors for the Ideal Candidate Profile are:
Your Education and/or Background Experience will have:
At X-Rite Pantone, we believe in designing a better, more sustainable We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can workremotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for X-Rite Pantone can provide.
When you join us, youll also be joining Danahers global organization, where 69,000 people wake up every day determined to help our customers win. As an associate, youll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization.
Danaher Corporation and all Danaher Companies require all US and Puerto Rico employees to be vaccinated against COVID19 as a condition of employment, subject to reasonable accommodation as required by law.
Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.The EEO posters are available here.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at email@example.com to request accommodation.If youve ever wondered whats within you, theres no better time to find out.