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Job Title: Senior Manager, International Game Operations
New York, NY United States
Sports and Recreation
Senior Manager, International Game Operations
Plan & coordinate the logistical and functional needs for all MLS/SUM International events.
•Prepare and manage department and operational budget forecasts and expenses for all assigned matches.
•Liaise with selected host venues to ensure all stadium and match operations required meet the necessary and requested staffing levels.
•Secure training facilities, as necessary, for participating teams.
•Oversee Event Guide preparation and communication with various departments and key internal and external stakeholders.
•Plan and deliver All-Agency meetings with selected host venues, prior to matches.
•Coordinate match presentation elements for all MNT Tour Matches, along with other MLS/SUM departments.
•Oversee the credentialing process, including but not limited to requests and production.
•Manage hiring and onboarding process by interviewing, selecting, orienting, and training employees both on a full time and contractual (Gold Cup) basis.
•Accomplish team results by communicating job expectations and managing the Performance Management process:
◦Plan, monitor, and review performance;
◦Coach and counsel employees;
◦Develop and implement department procedures and productivity standards and reinforce Company policies
•Develop personal growth opportunities and continued professional development for employees.
•Maintain professional knowledge by attending educational workshops and seminars
•Assist with MLS Domestic Operations when required.
•Additional responsibilities as assigned
Qualifications & Requirements
Education and Experience
•Bachelor’s Degree in Sports Management or a related field
•7-8+ years of experience in event management for large sporting events
•Experience in managing staff
•Experience managing budgets.
•Communication skills and a confidence to present verbal and written presentations and briefings to both internal and external key stakeholders.
•Superior organization, project management skills and attention to detail.
•High level of commitment to quality of work and organizational ethics, integrity and compliance.
•Ability to work effectively in a fast paced, team environment.
•Proficiency in Word, Excel, PowerPoint and Outlook .
•Demonstrate decision making and problem-solving skills.
•Detail-oriented with the ability to multi-task and meet deadlines with minimal supervision.
•Ability to travel and to work non-traditional hours, including evenings, weekends, and holidays.
•Ability to work remotely while on business travel
•2 years’ experience at major sporting facility
•Knowledge of the Spanish Language (business proficiency)
•Knowledge of the sport of soccer
Headquartered in New York City, Major League Soccer features 23 clubs throughout the United States and Canada. MLS and SUM are committed to attracting and retaining the most innovative talent in the industry. We offer an environment that recognizes teamwork and collaboration, fosters diversity and encourages creativity, all while sharing a passion for The Beautiful Game.
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